I had the privilege of speaking at the Community Manager Appreciation Day celebrations with CMX last week about something I've been thinking about a lot. I know we're meant to talk about scale and that classic hockey stick growth, but I truly believe the future of
Applications are officially open for our next Community Council gathering. In April 2026, after the success of our 2025 program, we will gather a small group of experienced community leaders, program designers, and relationship-driven founders for four days together in Normandy, France. If you've spent your career building
Over the past few weeks, I’ve been trying to find the words to describe what happened at the Community Council retreat, and honestly? I’m still not sure I have them. It felt like watching a dream I’ve been carrying around for years finally step out into the
What I’m left thinking about from CMX Summit Earlier this month, I gave a 7-minute hot take at CMX Summit on The Power of Awe in Experience Design—how to create moments that invite people to feel, connect, and remember. The challenge? It had to be practical. One clear,
Chateaus, book recommendations, and cringe-free ice breakers Big News: Community Council Applications Are Open! Building community is a labor of love—rewarding, creative, purpose-driven—the kind of work that fills your cup. But it can be lonely, too. So often, the people creating the spaces are the very ones without